Visst var idén att köpa ett informationssystem bra?
Jag häpnas dock över hur dåliga underlag som skapas och framför allt hur styvmoderligt man hanterar organisationen och processen som skall stödjas.
Tänk er tre fastighetsägare som vill dela på en gräsklippare. Fastighetsägaren A har ett radhus med 221 kvadratmeter tomt, fastighetsägaren B bor i en vill med 1500 kvadratmeter tomt och fastighetsägaren C ett smärre gods med 28 000 kvadratmeter tomt.
- Fastighetsägaren A kan nöja sig med en handgräsklippare eller en trimmer.
- Fastighetsägaren B vill ha en motorgräsklippare och
- Fastighetsägaren C vill en traktor.
I det läget väljer inköparen att köpa in en traktorgräsklippare för det är VDn (C) som bestämmer vad som skall köpas.
Detta resulterar i att B klipper men resultatet är lite otrimmat. C är fantastiskt nöjd och A klipper aldrig.
Detta kan liknas med att man köper in ett system som skall täcka alla behov. Tyvärr kommer effekten att utebli i vissa processer eftersom systemet känns stort och tungt.
Molntjänster kan idag erbjuda handgräsklipparen och trimmern till A, motorgräsklippare och trimmer till B och traktor, motorgräsklippare och trimmer till C vilket ger en optimal lösning till alla.
Detta kan ses som tre olika system men varje process får då en optimal lösning och kan erbjuda optimal effekt.
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